Privacy Policy
At ShmaplexPlant, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines what information we collect, how we use it, and the choices you have regarding your data.
🔍 Information We Collect
We collect information you provide directly to us when you place an order, sign up for our newsletter, or contact us. This may include your name, email address, phone number, shipping address, payment information, and any messages you send us.
We also automatically collect certain data through cookies and analytics tools when you browse our site, such as IP address, browser type, referring URLs, and pages visited. This helps us improve your shopping experience.
💾 How We Use Your Data
We use your information to:
- Process and fulfill your orders
- Respond to your customer support requests
- Send order confirmations and updates
- Improve and optimize our website and services
- Send occasional marketing emails (only if you opt in)
🛡️ How We Protect Your Data
Your data is stored securely and handled with care. We use encryption, secure payment gateways, and data minimization practices to keep your information safe. We never sell or share your data with third parties except as necessary to fulfill your order (e.g., payment processors, shipping carriers).
🍪 Cookies
Like most websites, we use cookies to enhance your experience and understand how you use our site. Cookies help us remember your cart, analyze site traffic, and improve performance. You can adjust your browser settings to disable cookies at any time.
📬 Email & Marketing
If you opt into our newsletter, we may send you occasional updates, offers, or news about ShmaplexPlant. You can unsubscribe at any time using the link provided in our emails.
👶 Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
🌏 International Visitors
We only ship and operate within South Korea. If you access this site from outside South Korea, please be aware that your information may be transferred and stored locally to comply with Korean regulations.
⚖️ Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond as soon as reasonably possible.
📄 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The effective date at the top of the page will always be the most current version.
✉️ Contact Us
If you have any questions about this policy or how we handle your data, you can reach us at team@shmaplex.com or call us at +82 10‑4201‑2407.